Blog: Communications

When Transparency Isn’t The Full Ticket

A Traveller's Tale

I wrote this sitting on a train, heading home from a rather wonderful holiday. My time away was however, bookended by a couple of troublesome journeys. Of course things go wrong, delays happen – it’s inevitable and not unexpected – but what made the experience of delay and difficulty all the worse was the fact(…)

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Three Billboards, One Minor Disappointment

And What We Can Do About It

There was a point, watching “Three Billboards Outside Ebbing, Missouri,” when I literally hugged myself – friends had recommended it, the critics had raved about it, Frances McDormand was being wonderful in it and the storytelling was both initimate and epic. I was loving it. And then, about a third of the way through, while(…)

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Proceed With Caution – Emotions at Work

Harnessing the power of emotion in marketing communication

I let myself down this week. My emotions got the better of me at a conference breakout session on how we can best use the personal stories of our lives in the workplace. Fearing public tears and that I’d make fellow delegates feel awkward and, because of the utter shame of it all, I excused(…)

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“Will I win?”

The meaning behind the words

A recent newsletter from revered adman, Bob Hoffman carried the oh-so-true words: “what you say is different from what you communicate” and a link to an article about him being the handsomest man in the world. Fast forward a couple of weeks and the UK is facing a snap general election. Our generally highly regarded(…)

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